Inspiring Loyalty Through Doing The Right Thing

April 28, 2021

Everyone can agree on the importance of communication with customers during this past pandemic year.  We’d like to highlight a company we feel has been outstanding in their relationship with customers while losing millions in revenue.  To be transparent, we are long-time Delta loyalty flyers.  And there’s a reason we will continue to book with Delta in the face of preferable schedules, lower fares or direct flights on other airlines.