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April 28, 2021

Inspiring Loyalty Through Doing The Right Thing

Everyone can agree on the importance of communication with customers during this past pandemic year.  We’d like to highlight a company we feel has been outstanding in their relationship with customers while losing millions in revenue.  To be transparent, we are long-time Delta loyalty flyers.  And there’s a reason we will continue to book with Delta in the face of preferable schedules, lower fares or direct flights on other airlines. 

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January 21, 2021

Employee Coaching & Engagement in a Virtual World

It’s no surprise that keeping employees engaged and satisfied with their work is critical. Engaged employees lead to higher team productivity, longer retention, and a high level of commitment to your company. But knowing how to best engage and train your team isn’t always clear.

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November 9, 2020

Using Technology To Better Engage Teams

Finding new and innovative ways to keep employees engaged and motivated can be challenging. And, with more and more people working from home, thanks to a particular pandemic, it’s becoming increasingly difficult to engage with your remote teams.

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September 1, 2020

Six Elements to Include in Leadership Development Programs

Developing a strong leadership team is one of the most beneficial investments a company can make. A strong leadership team can drive innovation, create and foster a positive working environment, and mentor and motivate younger employees within the workforce. And, on top of this, a strong leadership team can also elevate an organization’s growth, up profitability, and increase ROI. 

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