Do the right thing

April 28, 2021

Inspiring Loyalty Through Doing The Right Thing

Everyone can agree on the importance of communication with customers during this past pandemic year.  We’d like to highlight a company we feel has been outstanding in their relationship with customers while losing millions in revenue.  To be transparent, we are long-time Delta loyalty flyers.  And there’s a reason we will continue to book with Delta in the face of preferable schedules, lower fares or direct flights on other airlines. 

(more…)

Read More »

April 28, 2021

David vs. Goliath: Speaking up in Fear Based Cultures

Two decades ago, the interview by Oprah with Meghan and Harry would have been unthinkable.  It’s about a couple calling out alleged mistreatment by a long-revered “institution”.  However, it’s representative of sweeping changes being made in our culture today.  Think about those who created the MeToo Movement, Colin Kaepernick kneeling to protest police brutality resulting in the NFL reversing the decision to ban this peaceful protest, and survivors of abuse taking on the Catholic church.  The courage of a few combined with social media has shown a bright light on institutional wrongs and is causing some of the biggest shifts in public sentiment.

(more…)

Read More »

March 29, 2021

How to Become a Better Leader

As Baby Boomers retire and Millennials become major contributors in the workforce, leaders must adapt. Successful leaders, more than ever before, will need to create a culture where employees feel respected and valued and where they can contribute their best work every day. Below, we share 5 ways leaders can take action to lead differently.

(more…)

Read More »

March 8, 2021

How To Prevent Your Top Employees From Quitting

When a valued, talented, and hard-working employee resigns, it can often leave behind a bit of a void within your organization. Unsurprisingly, studies show that the departure of a promising and well-respected team member can negatively impact their colleagues by lowering the team’s overall morale and productivity. Unfortunately, a resignation of this nature not only impacts the individual’s team but can also affect the entire company. 

So, how do companies prevent this from happening in the first place? And what’s the best way to retain valuable team members? In this post, we’ll take a look at several practices that you can put into place to retain your best employees.

(more…)

Read More »

January 21, 2021

Employee Coaching & Engagement in a Virtual World

It’s no surprise that keeping employees engaged and satisfied with their work is critical. Engaged employees lead to higher team productivity, longer retention, and a high level of commitment to your company. But knowing how to best engage and train your team isn’t always clear.

(more…)

Read More »

November 9, 2020

Using Technology To Better Engage Teams

Finding new and innovative ways to keep employees engaged and motivated can be challenging. And, with more and more people working from home, thanks to a particular pandemic, it’s becoming increasingly difficult to engage with your remote teams.

(more…)

Read More »

September 1, 2020

Six Elements to Include in Leadership Development Programs

Developing a strong leadership team is one of the most beneficial investments a company can make. A strong leadership team can drive innovation, create and foster a positive working environment, and mentor and motivate younger employees within the workforce. And, on top of this, a strong leadership team can also elevate an organization’s growth, up profitability, and increase ROI. 

(more…)

Read More »