March 22, 2022
The Upside of Hybrid/Remote Work
While many companies are struggling with the dual challenges of managing remote work while stemming high turnover, Chelsea Wood, Director of Recruiting at PAM Transport, has the answer and the data to prove it.
Chelsea leads 18 domestic recruiters. Eight of these recruiters live in different states and work remotely. Chelsea has used this hybrid approach successfully for the past 7 years, so the pandemic was not a driver for this hybrid solution. Gary, her Vice President of Recruiting believed he could expand the hiring pool using remote recruiters and trusted it wouldn’t affect performance. (more…)
February 4, 2022
How to Avoid Making Mistakes When Hiring for High Performance Teams
How many of us have taken a mulligan when it comes to hiring new candidates for our organization? In golf, a mulligan refers to a do-over – a free pass for making a bad call on the first try. In the workplace, leaders also experience their fair share of mistakes, especially when finding the right candidate for a role. Given another chance, you’d likely make adjustments and do things differently. If you could, you’d take a mulligan.
November 18, 2021
5 Ways to Build High Performance Teams
Zooming in on the tasks people need to complete – instead of emphasizing the end goals and outcomes – can suck the life out of them and even create zombie employees. This is why HPWP Group Founder and Principal Sue Bingham cautions companies against setting off their own zombie apocalypse. She says the focus should be on treating each person as a responsible human being.
It all starts with believing in the people you’ve hired. Ultimately, you’d want high performance teams that are alive and willing to slay goals that mean something to them.
Easier said than done, right? But while this is a tall order for leaders and managers, there are several tactics to help you breathe life into your employees and achieve company goals along the way:
1. Establish a Common Vision, Mission, and Purpose
Employees that feel empowered to make decisions form part of the basis of a high-performance organization. However, this does not happen by accident. You must take the initiative to provide them with a baseline for managing their choices and actions.
People want a sense of purpose and belonging now more than ever. It’s time to evolve from a focus on your company’s vision, and/or core values and think about the purpose of what you do and how employees contribute. People are more motivated by what they do and for whom.
2. Clarify Roles and Responsibilities
Too often, managers become prone to developing tunnel vision because they see tasks as stepping stones toward achieving desired outcomes. However, micromanaging tasks can force your employees into doing things out of mere compliance. And that is definitely not a scenario that depicts high performance.
The best way to counter this practice is to focus on responsibilities and outcomes instead of obsessing over tasks. Communicate the end goals you want to accomplish for the company, not the steps.
What are some practical actions you can take to help reset your focus? You can start by being intentional about setting expectations, engaging employees to explore their creativity and passion, and letting them know you’re there for them when they need help.
3. Set High Standards
Raising the bar is another means of boosting employee performance. And this can be done from the get-go: during the hiring process. In crafting job descriptions, make sure to steer away from task-oriented language and set expectations based on goals.
This should be done at all levels. Let’s say, for a vending machine technician role, you usually say, “Repair and maintain various vending equipment at customer locations.” Now, try changing the wording to, “Maximize revenue for both the customer and the company by preventing vending equipment breakdowns.”
In the revised job description, you are enabling individuals to see how they’re going to contribute positively to the company’s goals. This should also speak to a job’s sustainability since people tend to stay if they feel they are doing work that matters.
4. Build and Communicate Trust
Having positive assumptions about the people you’ve hired not only boosts morale but also affirms their desire to do a good job. According to Bingham, 95% of employees take pride in their work and care about their company’s overall success. Ensuring that you maintain a positive outlook towards your employees may motivate them to continue or exceed what they’ve been doing.
How do you communicate trust to your employees? Don’t just say it. Show that you trust them. When employees raise an issue, make sure to resolve it. Another tip is to give them autonomy, such as in deciding how they will fulfill their responsibilities and work toward the company’s goals.
5. Provide Proactive, Inspirational Leadership
A high-performing leader inspires employees to be responsible and excellent while enjoying the autonomy their leadership provides. This kind of leader makes each person feel that their contributions are truly valued. But how is proactive, inspirational leadership exemplified?
Getting to know your employees is a good place to start. This allows you to support and challenge them according to their skills and abilities. At the same time, being open and honest with them about various things, from company challenges to personal performance, should reinforce trust. Of course, engaging them in projects with clear goals is another surefire way to get them more involved and committed to overall success.
Additional Tips to Boost Team Performance
6. The Role of Employee Empowerment
Allowing employees to make decisions fosters accountability, innovation, and a deeper sense of ownership over their work.
7. Feedback and Continuous Improvement
Regular feedback creates an environment where employees can grow, improve, and feel supported in their development.
8. Recognition and Reward Systems
Recognize achievements and align rewards with performance. This not only boosts morale but drives motivation to perform at high levels.
9. Effective Communication
Clear communication ensures everyone is aligned with the team’s goals, fostering trust and efficiency.
10. Developing a Growth Mindset
Encouraging a growth mindset within your team promotes resilience and adaptability, key traits for high performance.
Engage Employees Effectively
For high-performance teams, leaders should focus on results and outcomes rather than specific tasks. This encourages employee engagement and delivers stronger organizational results.
Enhance your leadership capabilities with HPWP Group’s training programs. Contact us today to learn how we can help transform your organization.