April 28, 2021
Everyone can agree on the importance of communication with customers during this past pandemic year. We’d like to highlight a company we feel has been outstanding in their relationship with customers while losing millions in revenue. To be transparent, we are long-time Delta loyalty flyers. And there’s a reason we will continue to book with Delta in the face of preferable schedules, lower fares or direct flights on other airlines.
April 28, 2021
Two decades ago, the interview by Oprah with Meghan and Harry would have been unthinkable. It’s about a couple calling out alleged mistreatment by a long-revered “institution”. However, it’s representative of sweeping changes being made in our culture today. Think about those who created the MeToo Movement, Colin Kaepernick kneeling to protest police brutality resulting in the NFL reversing the decision to ban this peaceful protest, and survivors of abuse taking on the Catholic church. The courage of a few combined with social media has shown a bright light on institutional wrongs and is causing some of the biggest shifts in public sentiment.
March 29, 2021
As Baby Boomers retire and Millennials become major contributors in the workforce, leaders must adapt. Successful leaders, more than ever before, will need to create a culture where employees feel respected and valued and where they can contribute their best work every day. Below, we share 5 ways leaders can take action to lead differently.
March 8, 2021
When a valued, talented, and hard-working employee resigns, it can often leave behind a bit of a void within your organization. Unsurprisingly, studies show that the departure of a promising and well-respected team member can negatively impact their colleagues by lowering the team’s overall morale and productivity. Unfortunately, a resignation of this nature not only impacts the individual’s team but can also affect the entire company.
January 21, 2021
It’s no surprise that keeping employees engaged and satisfied with their work is critical. Engaged employees lead to higher team productivity, longer retention, and a high level of commitment to your company. But knowing how to best engage and train your team isn’t always clear.
November 9, 2020
Finding new and innovative ways to keep employees engaged and motivated can be challenging. And, with more and more people working from home, thanks to a particular pandemic, it’s becoming increasingly difficult to engage with your remote teams.
September 1, 2020
Developing a strong leadership team is one of the most beneficial investments a company can make. A strong leadership team can drive innovation, create and foster a positive working environment, and mentor and motivate younger employees within the workforce. And, on top of this, a strong leadership team can also elevate an organization’s growth, up profitability, and increase ROI.